Privacy Policy

About us:
At GramStudio, our website - http://gramstudio.com.au is directed to adults, while our apps are designed for the whole family, including young children with parent supervision. We acknowledge privacy very seriously at GramStudio and this policy is designed to share what information we collect.

Last update on this policy was made on 25/03/2019. GramStudio reserves the rights to update the Privacy Policy at any time as we add new or different features, or as the laws are changing. Unless another date is given, the changes are effective upon posting. We recommend that you review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and when using GramStudio' products and website. If you don't agree with this Privacy Policy or the Terms of Service, please don't use our products and website. If you have any questions please contact us at support@gramstudio.com.au

 

Information Collection:
There are two types of data that can be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. GramStudio does not collect personal data in any of its kids apps. GramStudio may collect personal data that parents voluntarily provide on the website.

The second type is non personal data which doesn't directly identify an individual or which may have been personal information but has had the personally identifiable information removed. GramStudio does not collect non-personal information from any of the kids apps.

 

Certification Program:
GramStudio is very strict on information collection, use and disclosure requirements. GramStudio has established COPPA compliant privacy practices. If you have questions or concerns about our privacy practices, please contact us at Support@gramstudio.com.au

 

Personal Data:
We don't intent to collect any personal data, except when an adult subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services and the sites to you, to process and fulfill your orders, to contact adults about their orders and new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.

Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data can be made public for others to see. The parent is responsible for the disclosure of any such data in those forums. We may use your parent email address to seek further verifiable parental consent for the collection and use of any additional features such as sharing of content before the features are made available.

We may use cookies to help deliver and analyze our services (for example by counting the number of times a page or advert has been viewed).

 

Third Parties:

GramStudio may also use third parties from time to time to deliver a service, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you'd like more information on this, please contact us at Support@gramstudio.com.au

 

Disclosure:
Indirectly, we collect minimal personal data, and some non-personal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect GramStudio' rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose GramStudio or a user of its services to legal liability. In addition, GramStudio may disclose your information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.

Parents may disclose information about themselves by posting in the public forums on the site. GramStudio is not responsible for what parents say and post in these sections.

 

Tracking
We use Google Analytics to better understand the use of our website for parents/adults. They use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter for example. Our systems do not recognize browser “Do Not Track” signals; but, you can opt out of Google Analytics. You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how this can be achieved.

 

Links:
We may include links to third parties from our website or services. GramStudio isn't responsible for these companies and including a link to them doesn't mean that GramStudio endorses them. So be sure to check their privacy policies if you decide to visit them.

The use of GramStudio's websites, apps and services may also be subject to the terms and conditions and privacy policies of other services that GramStudio doesn't control such as App Stores, mobile software platforms, online social media sites, or payment processors.

 

Security:
GramStudio uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. That said, GramStudio cannot and does not guarantee and does not accept liability for unintentional disclosure.

 

Data Retention:
User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe. How to update or remove your information GramStudio keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at support@gramstudio.com.au.

Next Steps...

Any questions, feel free to contact us